Privacy Policy

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Effective Date: March 15, 2025

1. Introduction
At Picky Chefs, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, mobile application, or services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

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2. Data We Collect
We collect the following types of personal data:
• Personal Identification Information: Name, physical address, email address, phone number.
• Account and Profile Data: Username, password, profile picture, preferences.
• Transaction Information: Payment details (processed securely via third-party providers), purchase history.
• User-Generated Content: Images, videos, comments, and other content submitted through our platform.
• Technical and Usage Data: Device model, operating system, browser type, IP address, cookies, and analytics data.
• Location Data (If Provided): Country, city (deduced from geolocation data).

Data Collection Methods
We collect personal data through the following means:
• When you register, place an order, or use our services.
• When you interact with our website or application, including cookies and tracking technologies.
• When you engage with third-party analytics and advertising partners.

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3. How We Use Your Data
We process your personal data for the following purposes:
• Account Management: Creating and managing your user account.
• Order Processing: Managing transactions and delivering products/services.
• Marketing Communications: Sending promotional emails if you opt-in.
• User-Generated Content: Displaying images, videos, and/or text you submit on our platform.
• Security and Fraud Prevention: Verifying user identity, detecting fraud, and enforcing terms of service.
• Personalization: Enhancing your experience with tailored recommendations.
• Legal Compliance: Meeting legal and regulatory obligations.

Third-Party Data Sharing
If you provide consent, we may share data with payment processors and credit agencies to prevent fraud.

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4. Data Storage & Retention
Your personal data is securely stored in the GoodBarber.com database that provides the platform for hosting the Picky Chefs app.
We retain your data for as long as your account remains active. If/when you cancel your account subscription, we delete your data using secure deletion methods, e.g., permanent erasure or anonymization.

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5. Your Data Protection Rights
Under GDPR, you have the following rights:
• Right to Access: Request copies of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitations on data processing.
• Right to Object: Object to data processing based on legitimate interests.
• Right to Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at support@pickychefs.com. We will respond within one month as required by GDPR.

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6. Marketing & Communications
If you opt-in, we may send promotional emails. You can unsubscribe anytime by clicking “Unsubscribe” in emails or contacting us at support@pickychefs.com.

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7. Third-Party Links & Services
Our website may contain links to third-party sites. This Privacy Policy applies only to Picky Chefs. We are not responsible for the privacy practices of external sites. Please review their privacy policies separately.

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8. Security Measures
We take reasonable precautions to protect your personal data, including:
• Encryption: Secure transfer of sensitive data.
• Access Restrictions: Limiting access to authorized personnel only.
• Firewalls & Intrusion Detection: Protecting against unauthorized access.
Despite our efforts, no system is 100% secure. If you suspect a data breach, contact us immediately at support@pickychefs.com.

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9. Cookies & Tracking Technologies
We use cookies and tracking technologies to improve your experience.
Types of Cookies We Use:
• Essential Cookies: Necessary for site functionality.
• Analytics Cookies: Track website usage (e.g., Google Analytics).
• Marketing Cookies: Personalize ads (e.g., Facebook Pixel).
You can manage cookie settings via your browser. Disabling cookies may impact your experience.
For more information, visit allaboutcookies.org.

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10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”.

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11. Contact Information
For questions or concerns about this Privacy Policy, contact us at:
📧 Email: support@pickychefs.com
If you believe your data protection rights have been violated, you may file a complaint with your local data protection authority.

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12. Additional Privacy Terms for Non-GDPR Regions
For users outside the EU, we follow similar privacy principles. However, additional rights and data handling procedures may apply depending on your jurisdiction. Please review your local laws or contact us for details.

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